ICoEC 2015 Proceedings

icoec2015 cover pageProceedings of the International Conference on E-Commerce (ICoEC) 2015
ISBN: 978-967-0910-10-9
Edited by Aidi Ahmi, Akilah Abdullah, Norhaiza Khairudin
Published by Institute for Strategic and Sustainable Accounting Development (ISSAD), School of Accountancy, Universiti Utara Malaysia, UUM Sintok, Kedah, Malaysia

Abstract: The rapid development of information and communication technology (ICT) has a significant impact on growth and expansion of business today. This development has led to the advancement of a dynamic business industry, known as E-Commerce. E-commerce includes trade and business activities that are carr...
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Abstract: This study examines the mediating effect of perceived usefulness on the relationship between tax service quality (correctness, response time, system support) and continuance usage intention of e-filing system in Malaysia. A total of 116 data was analysed using Partial Least Squared Method (PLS). The...
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Abstract: E-learning is continually evolved in the adaptation of emerging technologies and pedagogies, so does the development of learning objects. Object-based learning approach has been widely adopted in e-learning. The principle concern in the conventional e-learning models is the inflexibility of the e-le...
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Abstract: This paper seeks to discuss the impact and challenges for tax authorities toward electronic commerce (e-commerce) activities. The discussions also highlight the draft issued by OECD in regards to tax challenge of the digital economy. The rapid growth of e-commerce adds value to company in term of co...
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Abstract: In this paper, the authors review the usage of mobile devices in the enterprise and also the major impact from the infected mobile devices. Then the authors highlight the virus threat to enterprise mobile security and how critical the problems are. The authors then discuss the mobile virus infection...
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Abstract: Currently, customers increasingly choose the websites to search and purchase flight tickets. This paper attempts to investigate the website quality in terms of e-CRM features that support online transactions for the purchase of flight tickets in Malaysia. The focus is on the features that support pr...
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Abstract: Electronic customer relationship management (e-CRM) is a vital activity of sports marketing that allows building long-term relationship between companies and its customers or fans. This paper examines the content analysis of the websites of two football clubs (FC), Manchester United (MU) and Chelsea...
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Abstract: This study develops a set of evaluation criteria to evaluate the websites of small-and-medium-sized hotels (SMHs) in Malaysia and to identify current levels of sell-side e-commerce among SMHs in Malaysia. Each of the criteria is evaluated by a 5-point Likert scale rating. The study scaned thoroughly...
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Abstract: The Radio Frequency Identification (RFID) has been recognized as the most powerful technology in the 21st century. RFID is a way of improving the management and operation efficiency when used in industries of logistics, manufacture, and public information services. The aim of this study is to propos...
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Abstract: Business entities around the globe are clamouring to catch up with the recent trend of the business world through utilizing information technology (IT) applications, such as the Customer Relationship Management (CRM). For any business to reap the reward of CRM initiatives, it has to have a proper pl...
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Abstract: In this contemporary life, information technology (IT) has become a significant medium in economic and social development. Banking sector nowadays cannot move forward rapidly without the use of IT. In particular, e-banking is one of the IT applications with the highest impact on the global economy i...
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Abstract: This study proposes a model of the drivers of cloud computing use for small and medium enterprises (SMEs) in Malaysia. The research model is developed based on technology-organization-environment (TOE) framework and diffusion of innovation (DOI) theory. It is proposed that the use of cloud computing...
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Abstract: This research examined how managers in universities incorporate non-financial measures in their Learning Management System (LMS) decision-making processes. A LMS decision-making model which includes six multi-dimensional perspectives, incorporating financial and non-financial criteria and indicators...
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Abstract: Job satisfaction of Malaysian virtual teams supporting e-commerce and shared service support are constantly challenged from working long irregular hours fulfilling global supply chain management in a temporal dispersed virtual organization. The work time demand is felt even more as the temporal disp...
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Abstract: This study examines the factors that influences the idea of E-voting System (EVS) from the viewpoint of the Independent National Electoral Commission (INEC), Nigerian citizen and the potentials of the Card Reader (CR) and Permanent Voters Card (PVC) to alleviate poverty in Nigeria. The study adopts ...
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Abstract: A Personal Learning Environment (PLE) has been discussed from the past few years as PLE empowers students to take charge of their own learning to match their personal learning style and pace. Many students in tertiary education face difficulties in learning statistics and mathematical skills because...
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Abstract: Electronic Commerce (EC) can without a doubt help firms reduce cost, enhance efficiency, and expand their market reach. However, small and medium sized enterprises in Palestine are slow in adopting EC. As a result, it became important to analyse the situation and determine the factors affecting the ...
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Abstract: E-payment system is increasingly becoming a daring means of payments in today’s business world. This is due to its efficiency, convenience and timeliness. It is a payment system that is continuously being embraced and adopted in the financial system of both developed and developing countries w...
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Abstract: This paper attempts to create a WeeliciousCuisine quick respond (QR) code content which including some guideline video to guide the users on how to use this product and also providing some recipe to teach them how to used and how to made a complete dishes. The target of audience ages are in seventee...
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Abstract: This paper presents the analysis of IT governance implementation at University X using the translation process from actor network theory (ANT). The focus is on how the human and nonhuman actors’ diverse interests can be aligned to conduce successful IT governance implementation. Using ANT as a...
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Abstract: Social media environment has tremendously changed the landscape of marketing communication. Thanks to the development of Internet that creates marketers’ opportunity to tap the potential customer– Generation C and build a meaningful brand engagement with them. This paper will highlights ...
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Abstract: Social media are communication platforms that enable user-interactions, connecting people from all around the world. Nowadays, many companies worldwide are using social media as a cheaper and alternative tool to market their products or services. In Malaysia, many companies are starting to use socia...
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Abstract: Corporate Social Responsibility (CSR) becomes an important tool to create a constructive relationship between companies and consumers. The use of corporate website could build consumer acceptance towards the company. It is suggested for companies to enrich the CSR presentation by using media richnes...
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Abstract: Electronic-banking is one of the advanced technologies in banking services that give many benefits to the customer. Indeed, it has major potential for future development as allows customers to do most of their banking transactions Internet. Participating of customer in these e-banking services could...
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Abstract: This paper conducts a general discussion literature review, explaining the e-Procurement concept and providing the potential of e-Procurement adoption among suppliers in Malaysia. This paper presents the difference between procurement and purchasing also the difference between traditional procuremen...
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Abstract: The accessibility of the Malaysian public university websites is crucial to make sure that all of the staff, students and visitors of the website have equal opportunities to access the university’s information. Furthermore, with the objective to achieve high ranking web of universities or webo...
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Abstract: E-commerce is a new mechanism to transact business either locally or globally by using the internet or web. In line with the terrific development of e-commerce technology, taxation of e-commerce has also become a major challenge in the world which needs to be addressed seriously. The tax authority h...
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Abstract: Proliferation of e-commerce and the advent of social media utilization have contributed to the significant progress of social commerce around the world. Similar to existing internet applications for businesses, such as conventional e-commerce and mobile commerce, interactions and socialization on on...
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Abstract: Entrepreneur ventures have high potential to add value on nation’s economy. Additionally, dynamic changes of business environment resulting from the knowledge-based innovation and technological advancement could enhance entrepreneurial success. Utilisation of technology tools and applications ...
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Abstract: Abstract: This study is aimed at finding out the real picture of Shari’ah-compliant E-commerce Model and consumer trust in e-commerce today, analyzing its drawbacks, and finding out how they influence each other. Shari'ah-compliant E-commerce model is a model that describes how e-commerce shou...
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