ICoEC 2005 Proceedings

Abstract: E-business and e-commerce are commonly used to describe business ventures and activities that make use of computing and telecommunication technologies, especially those related to the use of the Internet. However, despite widespread use of these terms, there are no generally accepted definitions of ...
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Abstract: One of the fastest growing areas of E-Commerce today is mobile commerce. There are more users of mobile devices such as laptops, palm PCs, cellular phones and personal digital/data assistants (PDAs). A mobile device is a personal unit that is within reach and provides anywhere and anytime access to ...
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Abstract: Our research’s main motivation was to investigate the preference on online booking among undergraduate from different faculties in University Malaya. This paper highlights the output of the pros and cons for online booking and was written based on findings of a survey conducted among the undergrad...
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Abstract: Agent design patterns form a new methodology used to improve the development of software agents. Agent design patterns can help by capturing solutions to common problems in agent design [Lange and Oshima, 1998]. Agent design patterns are applied in different systems such as knowledge management syst...
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Year: 2005
Abstract: Teleworking offers alternatives for people to work without concerning their geographical boundary or time zone. Work can be performed anywhere and anytime without restriction. Teleworking tends to be the trend in the world of business. However, in spite of its popularity, Malaysia is still lagging b...
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Year: 2005
Abstract: E-commerce and e-business have been suggested as a key strategy in the new millennium. Though e-business is not something new, firms in the Malaysian palm oil industry can be labeled as traditional firms due to passive approach in utilising e-business. Why is this happening? What went wrong? This pa...
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Year: 2005
Abstract: Internet has changed the way business is conducted and one of the emerging uses of the Internet is for shopping. With an increasing affluent community the potential of Internet shopping cannot be ignored. The purpose of this paper is to test the applicability of the TRA (Fishbein & Ajzen, 1975; ...
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Year: 2005
Abstract: Customer complaints and compliments are useful performance indicators of a business enterprise. They are feedback that reveals quite the usual and also the unusual character of the business. Customers that are aggrieved and dissatisfied however tend not to file or voice their complaints because of s...
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Year: 2005
Abstract: Service quality is increasingly recognized as an important aspect of electronic commerce (e-commerce). Because the online comparison of the technical features of products is essentially costless, feasible and easier than comparisons of products through traditional channels, service quality is the ke...
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Year: 2005
Abstract: There is an obvious trend of increase in the number of companies having websites around the world. In addition to sales and customer service materials, a growing percentage of those companies are placing business reporting information, including financial data, on their sites. It shows that there is...
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Year: 2005
Abstract: Advances in Internet technologies and related software applications increasingly drive a large number of businesses. The infrastructures provided by these information and communication technologies (ICT) reduce much of the cost of business implementations such as marketing strategies, advertising, t...
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Year: 2005
Abstract: This paper will present the finding of study on trust in ecommerce acceptance by young Malay generation. The paper starts with the introduction to e-commerce and trust definition include barrier factor toward e-commerce acceptance. Next, the paper dwells on the finding of the previous study about ba...
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Year: 2005
Abstract: Electronic data interchange (EDI), direct link-ups with suppliers, internet, extranet, electronic catalogue ordering and e-mail are variety of forms of e-commerce. In today environment, e-commerce or electronic commerce has become one of the important forces to shaping business. Recent research has ...
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Year: 2005
Abstract: The main objective of the paper is to investigate the factors that influence the perception of the SMEs in Kuching towards the Internet as a business tools. This study was conducted in Kuching city where 50 questionnaires were distributed to identified SMEs currently operated in Kuching. The analysi...
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Year: 2005
Abstract: The emergence of E-commerce in the midst of bricks and mortar era has transformed the way peoples conducting business transaction. Consequently, the bricks and click approach become dominant. The success stories of a few first movers such as Amazon.com and Dell.com, has motivated a few more especial...
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Year: 2005
Abstract: E-commerce appears to be a complementary method of doing business. It is hypothesized that to provide the enterprises the opportunity to generate revenues. Its adoption requires the emplacement of ICT infrastructure within the enterprise, while the levels of sophistication, requirements, and expendi...
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Year: 2005
Abstract: This paper explores a cultural factor that contributes to the usage pattern of e-business in different forms of society. A Hofstede’s theory is adopted as part of a guideline in determining the underlying factor towards this technology usage partly in Malaysia. A comparison is made between private...
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Year: 2005
Abstract: Secure Electronic Transaction (SET) is an open encryption and security specification designed to protect credit card transactions on the Internet. SET is not itself a payment system, rather it is a set of security protocols and formats that enable users to employ existing credit card payment infrast...
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Year: 2005
Abstract: Intelligent agent is a program that automates our interactions on the Web. It is a program that performs functions such as information gathering, information filtering, or mediation (running in the background) on behalf of a person or entity. This marvelous program can be delegated to do among other...
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Year: 2005
Abstract: Electronic assessment (e-assessment) becomes more popular in educational tools especially in e-learning environment. This is because it has some advantages such as reducing the staffs needed for assessment tasks, automated marking is not prone to human error and it gives instant feedback to the stud...
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Year: 2005
Abstract: Several architectures were proposed in the literature for the modeling of the interactions between agents. Within the framework of this article, we describe three architectures based on the multi agents design. In these systems, Buyer and Seller agents interact in an environment comparable to an ele...
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Year: 2005
Abstract: Mobile commerce is a major application domain for mobile devices, which enabling user to perform commercial transactions wherever they go. However, these applications require a high level of security. This paper describes how Mobile Financial Application (MFA) performs in Bluetooth technology and id...
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Year: 2005
Abstract: The proliferation of mobile devices and pervasiveness of wireless technology have provided a new environment for mobile commerce (M-Commerce). In this environment, mobile advertising will be playing an important role in mobile commerce marketing. Generally, mobile advertising can be defined as adver...
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Year: 2005
Abstract: Hitherto, there has been little research on the consumption of mobile technologies in Malaysia. A clear definition allows telcos to focus on the most crucial part of their business and prevent them from repeating the costly mistakes of the recent past by entering and subsequently exiting, non-core b...
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Year: 2005
Abstract: In the offline world, payments are often made over the counter with some levels of human inspections. However, such inspection does not exist in the online world. Online transactions are carried out virtually on a remote application server. Though other technical security measures have been introduc...
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Year: 2005
Abstract: Radio Frequency Identification (RFID) has been in existence for decades. Extensive research, new innovation and initiatives anchored by MIT’s Auto-ID Centre as well as key advancements in the information communication technology (ICT) infrastructure, has set the stage for a phased adoption and eve...
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Year: 2005
Abstract: Firms are moving from network based supply chain to ecommerce based supply chain .It’s a process where the firms will integrate and coordinate suppliers, manufacturers, logistic channels and customers using internet platform. USA National Research Council Committee on Supply Chain Integration has ...
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Year: 2005
Abstract: Supply chain management provides supervision and direction for the various parts of the distribution system including production scheduling and inventory control, transportation, warehousing, wholesaling, retailing and brokerage. It encompasses all industry sectors. Global competition is putting bus...
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Year: 2005
Abstract: The internet has become a key medium for the purchase of products and services in virtual markets and has effectively linked all countries and business. It has been estimated that the internet market is worth $300 billion in 1995. Through the internet, electronic commerce offers a tremendously wide ...
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Year: 2005
Abstract: Online shopping has shift the consumer paradigm from shopping at the brick and mortar stores to click and mortar stores that has directed the consumer to experienced innovative online behavior in electronic retailing. Existing studies ignored several other important factors that can affect consumers...
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Year: 2005
Abstract: E-retailing is the Internet version of classic wholesalers and retailers of goods and services. The store space is virtual. It requires strong design elements to translate the similar atmosphere effect in physical setting to virtual setting. Web is visual medium and not limited to photographs. Web s...
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Year: 2005
Abstract: Electronic commerce (e-commerce) as we know today has evolved through various stages of technological development. Besides that, e-commerce offers various types of services and product to provide better services to the customers. However, there are many aspects which become the barriers for consumer...
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Year: 2005
Abstract: The technology age has assimilated each and every one of us in one way or another. With the growth and widespread use of technology information (IT), we have witnessed and shared the fruition of its many new applications, ecommerce and business opportunities. There has also been a corresponding upsu...
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Year: 2005
Abstract: Permanent establishment has been used as a principle or threshold to determine whether a country has taxing rights on the business profits of a non-resident taxpayer. That threshold, however, has raised many questions in the context of e-commerce. Many countries are now concerned of how to determine...
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Year: 2005
Abstract: This paper, titled “M-Commerce from an Islamic Perspective”, identifies what Islam has to say about our current use of M-Commerce and the way Islam can offer guidance for its use in the future. The paper focuses on the product itself, the security and processing of the transaction right through ...
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Year: 2005
Abstract: Knowledge Audit is one of the activities that should be conducted prior to development of a Knowledge Management System in an organization. There are three knowledge audit methods, includes Knowledge Survey, Knowledge Inventory and Knowledge Mapping. Knowledge audit facilitates identification of the...
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Year: 2005
Abstract: Today as we are heading to competitive environment, the nature and significance of knowledge is changing rapidly. This environment has made the role of knowledge greater and more crucial than ever before. The changing importance of knowledge had encouraged companies and organizations to invest time ...
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Year: 2005
Abstract: E-Learning is now fast becoming a learning paradigm in the 21st century. It is a revolutionized learning approach to significantly shift the control from teacher to students. It is an approach that encourages or allows more people to study while working that will eventually benefit the organization ...
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Year: 2005
Abstract: Strategic Information System Planning (SISP) is a process whereby an organization determines a portfolio of computer-based application to help in achieving business objectives. Thus, SISP plays an important role in assisting the managers to determine the new information system (IS) and information t...
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Year: 2005
Abstract: Changing workplace demands are calling for a wide range of skills and competences from the workforce. Previous studies have focused on the identification of knowledge and skills that individuals need to successfully adapt to changing work environment (Daley, 1997; Kozlowski, 1995). These changing te...
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Year: 2005
Abstract: This article investigates the challenges related to social, technological, and investment issues of e-commerce application among small-medium-sized enterprises (SMEs) in west coast of Sabah. The result of these study stressed that the application of e-commerce are very important and need to be imple...
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Year: 2005
Abstract: A web site is an additional communication channel between a company, its existing customers, and possibly new customers. It gives company greater market reach and is like having a 24-hour telephone line combined with a company sales brochure that can be updated quickly. Ecommerce is definitely inter...
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Year: 2005
Abstract: Online House Rental Advertising System or OHRAS is an online system where house owner can post the advertisement of their house and house seeker can search for the house that meet their requirement. In a conventional method, house seeker has to advertise their house using newspapers. In this OHRAS, ...
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Year: 2005
Abstract: Electronic filing is one of electronic services provided by Inland Revenue Board (IRB) in order to assist tax agents in submitting the tax return electronically and as its initiative towards Electronic Government. Besides reducing the cost of printing tax return forms and processing time, it is expe...
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Year: 2005
Abstract: Through greater use of information technology (IT), the Government of Malaysia hopes to create an efficient administration providing better and faster service to the people, thus bringing a distinctive change from the traditional practice. Electronic Government will improve both on how government op...
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Year: 2005
Abstract: Since its inception three years ago, the euphoria and bandwagon of e-business has finally settled down. Despite the cooling of the dotcom hysteria, e-businesses have become focused and appear to have stepped effortlessly in the 21st century. This change in business structure and strategy is evident ...
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Year: 2005
Abstract: E-learning is an information and communication technology enabled mode of knowledge delivery. It has its root in corporate training. In the corporate world, information and communication technology (ICT) is widely used not only in business operations and management, but also in training. The corpora...
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Year: 2005
Abstract: In this information age, knowledge plays an important role to improve people’s standard and quality. Therefore elearning has become increasingly important as instruments for organizations as it supports the attributes of knowledge sharing and dissemination. Conventional learning that applied nowad...
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Year: 2005
Abstract: Technology today no longer passive and end oriented. It is considered as ‘alive’ as the people it serves. In the field of education the influence of technology can visibly be noticed by means of emerging e-learning technology. The elearning technology can provide better scope to the learners to ...
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Year: 2005
Abstract: This paper presents an analysis of selected MSC companies in a survey of Disaster Contingency Recovery Planning (DCRP). In particular, it examines the role of management in planning and setting priorities for contingency planning, especially in those organizations that have specified IT is vertical ...
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