Category: ICoEC 2005 Proceedings
Author: Suraya Hamid
Year: 2005
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Abstract

Intelligent agent is a program that automates our interactions on the Web. It is a program that performs functions such as information gathering, information filtering, or mediation (running in the background) on behalf of a person or entity. This marvelous program can be delegated to do among others, the following tasks: to make airline and hotel reservations, to order new books from an online store, to find out about the latest song from a favorite musician, or to monitor stock portfolios. Some of the more sophisticated intelligent agents can even negotiate the purchase of raw materials for a factory, schedule factory production, negotiate delivery schedules with a customer's intelligent agent, and automate the billing process. As a body of knowledge, intelligent agent is indeed, an area extensively researched. However, most of the existing intelligent agents are not generic in the sense that they are not designed to be compatible with one another and the interfaces including the navigational systems are often cumbersome to use. Thus, a Generic Integrated Intelligent Agent (GIIA) is proposed to be developed in order to overcome the two major limitations of the available intelligent agents mentioned earlier. The GIIA should be able to integrate the existing agents capabilities into one powerful system (by making the system generic enough for a multipurpose usage) and also by providing a single, common and friendly user interface for the whole activities need to be run by the agent’s user. The GIIA architecture to be built should fulfill all the following six systems requirements: open, extensible, distributed, parallel, mobile and multimodal. As electronic commerce is now fast becoming trend which simplifies lives, it is expected that electronic commerce applications such as GIIA will enhance the living quality of its users.

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