ICoEC 2005 Proceedings

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Year: 2005
Abstract: Customer complaints and compliments are useful performance indicators of a business enterprise. They are feedback that reveals quite the usual and also the unusual character of the business. Customers that are aggrieved and dissatisfied however tend not to file or voice their complaints because of s...
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Year: 2005
Abstract: The main objective of the paper is to investigate the factors that influence the perception of the SMEs in Kuching towards the Internet as a business tools. This study was conducted in Kuching city where 50 questionnaires were distributed to identified SMEs currently operated in Kuching. The analysi...
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Year: 2005
Abstract: Secure Electronic Transaction (SET) is an open encryption and security specification designed to protect credit card transactions on the Internet. SET is not itself a payment system, rather it is a set of security protocols and formats that enable users to employ existing credit card payment infrast...
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Year: 2005
Abstract: Intelligent agent is a program that automates our interactions on the Web. It is a program that performs functions such as information gathering, information filtering, or mediation (running in the background) on behalf of a person or entity. This marvelous program can be delegated to do among other...
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Year: 2005
Abstract: The proliferation of mobile devices and pervasiveness of wireless technology have provided a new environment for mobile commerce (M-Commerce). In this environment, mobile advertising will be playing an important role in mobile commerce marketing. Generally, mobile advertising can be defined as adver...
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Year: 2005
Abstract: In the offline world, payments are often made over the counter with some levels of human inspections. However, such inspection does not exist in the online world. Online transactions are carried out virtually on a remote application server. Though other technical security measures have been introduc...
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Year: 2005
Abstract: Radio Frequency Identification (RFID) has been in existence for decades. Extensive research, new innovation and initiatives anchored by MIT’s Auto-ID Centre as well as key advancements in the information communication technology (ICT) infrastructure, has set the stage for a phased adoption and eve...
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Year: 2005
Abstract: E-retailing is the Internet version of classic wholesalers and retailers of goods and services. The store space is virtual. It requires strong design elements to translate the similar atmosphere effect in physical setting to virtual setting. Web is visual medium and not limited to photographs. Web s...
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Year: 2005
Abstract: The demand for data integration is rapidly becoming larger as more and more information sources appear in modern enterprises. Extensible Markup Language is fast becoming the new standard for data representation and exchange on the World Wide Web, e.g., in B2B e-commerce, making it necessary for data...
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Year: 2005
Abstract: E-Commerce has been the idiom of many enterprises since the last few decades. The efforts to provide commercial contents via the Web are revolutionizing, triggered by the increase of opportunity to grasp more customer in the cyber world. According to the Computer Industry Almanac as quoted in Clickz...
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