ICoEC 2005 Proceedings

C

Year: 2005
Abstract: Service quality is increasingly recognized as an important aspect of electronic commerce (e-commerce). Because the online comparison of the technical features of products is essentially costless, feasible and easier than comparisons of products through traditional channels, service quality is the ke...
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Year: 2005
Abstract: This paper explores a cultural factor that contributes to the usage pattern of e-business in different forms of society. A Hofstedeā€™s theory is adopted as part of a guideline in determining the underlying factor towards this technology usage partly in Malaysia. A comparison is made between private...
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